1. Acceptance of Terms
By accessing and using Atravesar Services' website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
Atravesar Services provides electronics repair, refurbishment, and reverse logistics services including:
- Component level repairs and diagnostics
- Cosmetic refurbishment and restoration
- Functional testing and quality assurance
- Returns processing and reverse logistics
- Data wiping and security services
- Sustainable disposal and recycling
- B2B partnerships and managed repair programs
3. Service Terms and Conditions
3.1 Repair Services
- All repairs are performed by qualified technicians
- Repair estimates are provided based on initial assessment
- Final repair costs may vary based on additional issues discovered during repair
- Repair turnaround times are estimates and may vary
- We reserve the right to refuse service for devices that pose safety risks
3.2 Warranty
- Warranty covers the specific repair performed, not unrelated issues
- Warranty is void if device is damaged by misuse, accidents, or unauthorized modifications
- Warranty does not cover cosmetic damage or normal wear and tear
3.3 Data and Privacy
- We implement strict data security protocols
- Customer data is wiped from devices during repair process
- We are not responsible for data loss during repair process
- Customers are advised to backup data before submitting devices for repair
4. Payment Terms
- Payment is due upon completion of repair services
- We accept major credit cards and business checks
- Payment must be received before device return
- Unpaid devices may be held until payment is received
- Additional storage fees may apply for devices held beyond 30 days
5. Limitation of Liability
Atravesar Services' liability for any claim arising from our services shall not exceed the amount paid for the specific service. We are not liable for:
- Consequential or indirect damages
- Data loss or corruption
- Loss of use or business interruption
- Damages resulting from customer misuse or accidents
6. Customer Responsibilities
- Provide accurate device information and problem description
- Backup important data before submitting device for repair
- Remove personal accessories and cases before repair
- Pay for services as agreed
- Pick up repaired devices within 30 days of completion
7. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Atravesar Services and is protected by Canadian copyright laws.
8. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services.
9. Modifications to Terms
Atravesar Services reserves the right to modify these terms at any time. Changes will be posted on this page and will become effective immediately upon posting.
10. Governing Law
These terms are governed by the laws of Ontario, Canada. Any disputes will be resolved in the courts of Ontario.
11. Contact Information
For questions about these Terms of Service, please contact us:
- Email: info@atravesar.ca
- Phone: +1 (647) 636-5234 or +1 (905) 887-4222
- Address: 9225 Leslie St, Richmond Hill, ON L4B 3H6, Canada
Last Updated: February 13, 2025