Out-of-Warranty Repair

Out-of-warranty service contract

By continuing you enter a service agreement with Atravesar Services (AVS), Atravesar Repair Center. These terms favour AVS’s ability to diagnose, quote, and dispose of uncollected goods in the ordinary course of a repair shop. They supplement our Terms of Service.

• Inspection and package delivery fees are earned when you request a payment link and are not refundable if you later decline repair, the unit is uneconomical to repair, or you cancel after a label is issued.
• Inspection identifies faults; it does not guarantee a successful repair, original cosmetics, or a particular turnaround.
• Inspection is completed within 48 hours of receipt. Repair is completed within 72 hours when Atravesar Services has the required parts on hand.
• You pack the device. AVS is not liable for damage, loss, or delay while the parcel is in the courier’s possession inbound to our facility.
• Parts and labour, if any, are quoted after inspection. Work starts only if you accept that quote and pay. AVS may use refurbished or equivalent parts.
• You must back up data. AVS wipes customer data and is not responsible for data loss.
• AVS’s total liability for this request is limited to the amounts you paid for the OOW intake and any accepted repair on this work order. No consequential damages.
• Devices not paid for or not collected within 30 days of notice may be stored, recycled, or otherwise disposed of. Additional storage fees may apply.
• Ontario law governs. Disputes are resolved in the courts of Ontario, Canada.